Last updated: 03-08-21

Privacy Policy

We value the trust you place in Époque Studios, that's why we ensure high standards for secure transactions and customer information privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.epoquestudios.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. Please read the following statement to learn about our privacy policy.

This Privacy Policy covers the information Époque Studios ("the Company" and/or "We") collects from the user(s) ("User(s)" and/or "You") of www.epoquestudios.com ("Website"). 

Data we collect.

 

We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with Époque Studios . While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) require registration.

When you purchase something from the Website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse the Website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about the Website, new products and other updates.

We use your personal information to resolve disputes, trouble shoot problems, help promote a safe service, measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates, to customize your experience, detect and protect us against error, fraud and other criminal activity, to enforce our terms and conditions and as otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broader demographic information.

We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in and to display content according to your preferences.

Consent.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@epoquestudios.com.

Disclosure.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Third-Party Services.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave the Website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Website’s Terms of Service.

Links: When you click on links on the Website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies.

A “Cookie” is a small piece of information stored by a web server on a web server so that it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. Époque Studios places temporary cookies in your computer’s hard drive. These cookies do not contain any of your personal identifiable information.

We use data collection devices such as cookies on certain pages of the website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. We offer certain features that are only available through the use of a cookie. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interest. Most cookies are session cookies, meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the website and you may be required to re-enter your password more frequently during a session.

If you choose to buy on the website, we collect information about buyer behavior. If you transact with us, we collect some additional information such as a billing address, a credit/debit card number and a credit/debit card expiration date and/or other payment instrument details which are through a trusted/reliable payment portal and a secured link.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information that you provide to us. We retain this information as necessary to resolve disputes provide customer support and troubleshoot problems as permitted by law.

We may also partner with selected third-party vendors like Google Analytics to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor.

 

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

Age of Consent.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If the Website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

If You have any questions about this Privacy Policy, the practices of The Company or your dealings with the Website, You can contact us at info@epoquestudios.com.